Contact Us
We would love to hear from you. Whether you are scoping an engagement, exploring the public demo, or need technical support — we are here to help.
Contact Departments
Reach out to the right team for your needs:
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General Inquiries
Questions about Synavistra, our platform, or services? Let's start a conversation.
hello@synavistra.ai -
Engagements & Sales
Want our AI document pipeline applied to your documents? Briefly describe the documents and the question you want answered. We will reply within two business days with a scoping-call invitation if there is a fit.
partnerships@synavistra.ai -
Technical Support
Experiencing issues or need help with your account? Our support team is here to assist.
support@synavistra.ai -
Privacy & Data Protection
Questions about your data, GDPR rights, or privacy concerns? Our data protection team is here to help.
privacy@synavistra.ai
Headquarters
Synavistra GmbH
Feldkirch, Vorarlberg
Austria
Response Times
We aim to respond to all inquiries within 2 business days. For urgent technical support issues, please note response times may vary.
Frequently Asked Questions
Q: How do I contact Synavistra?
A: Email hello@synavistra.ai for general inquiries, partnerships@synavistra.ai for engagement scoping, support@synavistra.ai for technical help, or privacy@synavistra.ai for data-protection questions.
Q: What is Synavistra's typical response time?
A: We aim to respond to all inquiries within two business days, CET. Engagement-scoping calls are typically scheduled within the following week.
Q: How do I report a privacy concern or exercise my GDPR rights?
A: Contact privacy@synavistra.ai. We respond promptly to access requests, deletion requests, and any other GDPR-rights inquiry. Note: the public demo (launching Summer 2026) runs in your browser — we do not collect or process any personal data from public-demo users.
Q: Where is Synavistra headquartered?
A: Synavistra GmbH is headquartered in Feldkirch, Vorarlberg, Austria. EU jurisdiction is our primary operating context.